During the use of security equipment, various problems will occur from time to time, causing unnecessary trouble to us. We need to regularly check and maintain various equipment and lines. Such as: lines, alarm equipment, monitoring software, hard disk recorder equipment.
The contents of the maintenance service are as follows:
1. Detection of alarm signal lines, video signal lines, camera pan/tilt control lines, troubleshooting, and hidden trouble investigation.
2. Detection of solder joints of all interfaces and line interfaces, replacement of video heads, etc.
3. The lens cleaning, equipment dust removal, position adjustment, equipment maintenance and replacement, troubleshooting, etc. of the front camera of the monitoring system.
4. Detection of double detectors, detection position adjustment, detector repair and replacement, troubleshooting, etc.
5. Alarm host and its auxiliary equipment detection, equipment dust removal, zone adjustment, troubleshooting, etc.
6. Monitor host device detection, equipment dust removal, system maintenance, equipment maintenance, system expansion, and troubleshooting.
7. Monitoring software detection, software upgrade, software maintenance, data backup, troubleshooting, etc.
8, system data backup situation.
Inspection service
1. Dust and clean the equipment every two quarters, sweep the dust exposed by the monitoring equipment, remove the dust from the camera, protective cover and other parts thoroughly, then wipe the lenses clean with anhydrous alcohol cotton. To prevent the dust from being sucked into the monitoring equipment body due to factors such as machine operation and static electricity, to ensure the normal operation of the machine. At the same time, check the ventilation, heat dissipation, clean dust, power supply and other facilities in the monitoring room.
2. According to the instructions of each part of the security monitoring system, check each technical parameter and the quality of the transmission line of the monitoring system every two quarters, handle the hidden troubles, assist the monitoring supervisor to set the usage level and other data to ensure the various parts. The equipment has good functions and can operate normally.
3. The security monitoring components that are easy to aging should be thoroughly inspected once a quarter. Once the aging phenomenon is found, it should be replaced and repaired in time, such as video heads and spotlights.
4. The security monitoring equipment for long-time work is regularly maintained once every two quarters. If the monitoring host works for a long time, it will generate more heat. Once the electric fan is faulty, it will affect the heat exhaustion, so as to prevent the monitoring host from working abnormally.
5. Monitor the operation of the security monitoring system equipment, analyze the operation status, and find and eliminate the fault in time.
6. According to the frequent occurrence of the user's monitoring and alarm system or where it may occur, timely suggestions for daily maintenance and daily use are proposed.
Remote Service
For temporary use, operation or other non-faulty problems, you can call the service engineer directly to find the solution, operation method and technical guidance of the problem.
Field Service
During the maintenance period, all equipment of the monitoring alarm system (such as monitoring host, camera, decoder, alarm host, dual detector, sound, light alarm, etc.) will be damaged under normal use, responsible for replacement, equipment and accessories costs. The maintenance method is assumed by the designated party in the maintenance contract. After the repair, report the problem to the user and submit the repair report to the user and sign it and keep it for record.
The problems in the use of the equipment during use should be explained clearly and guide the correct use, and put forward reasonable suggestions.
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