Merchants "furniture instruction manual" missing the need to buy furniture

As a national compulsory standard, the "Furniture Instruction Manual" has been implemented since October 1, 2005. However, to this day, the reporter found in the investigation that most merchants do not express instructions when selling furniture, and many citizens do not ask the merchants for instructions when choosing furniture. This system of protecting consumers' vital interests is virtually useless.

In 2004, the General Administration of Quality Supervision, Inspection and Quarantine and the National Standardization Committee issued the "Furniture Instructions". The mandatory standard requires that all furniture produced after October 1, 2004 must implement this standard. Furniture manufacturers must equip the furniture products they produce with instruction manuals. Furniture without "furniture instruction manuals" is not allowed to be marketed.

At present, there are more than 10 furniture stores in the city, with nearly 200 business households. Recently, the reporter found that in the inspection of several large and medium-sized furniture markets in the city along with the Consumer Protection Branch of the Municipal Industry and Commerce Bureau, when law enforcement officers asked the merchants for "Furniture Instructions", more than half of the furniture dealers could not get it Although there are some distributors who took out the instruction manual, they did not make any explanation about the performance, materials, specifications, hazardous substance control indexes and furniture materials of the furniture. Only some famous furniture and big brands have detailed instructions. In some low-end stores, the situation is even more serious. When the reporter asked the sales staff for instructions, the answer was: "What is the use of the furniture instructions, it will be used!" Another booth owner pointed to the product registration trademark and an honor certificate on the wall. : "These are not as effective as the instructions!"

In a survey of about 80 consumers, when asked "Do you know the" Furniture Instruction Manual "? Will you ask the merchant when buying furniture?" More than 90% of consumers answered "Don't know", Although the remaining 10% of consumers know it, they will not ask for it when they actually buy it. Consumers are generally most concerned about the price and style of furniture. In general, the merchants think that the "Furniture Instruction Manual" has no one to ask, no one to control, whether it does not matter; consumers' reaction is that they haven't heard or seen it.

Why don't businesses want to show the instructions? Industry and business law enforcement officials told reporters: "In fact, it is" dare not to come out "or" not at all able to come out. "Many small and medium-sized furniture companies fail to operate according to specifications during the production process, and the service life of furniture or the discharge of pollutants cannot Master, so they dare not face consumers in black and white, and such furniture has no quality assurance at all. "Law enforcement officials remind consumers that they must ask for the" Furniture Instructions "when buying furniture, because this is to protect rights in the future Important reference.